How do you ship a car bought at Copart or IAA auction?
If you purchased your vehicle through an auction house like Copart or IAA, the pickup process requires extra coordination. Unlike residential addresses, these facilities are high-security environments. To ensure a carrier can access your vehicle, you must provide three specific pieces of information: the lot number, the gate pin, and your buyer number. Without these, the facility will not release the car to the driver.
Additionally, you must ensure your payment is fully processed and you have received an official release document from the auction house. Because drivers must coordinate with auction staff and wait in line at busy processing centers, these pickups often take 1 to 3 days longer to schedule than a typical home pickup. We recommend verifying that your account is in good standing and your paperwork is ready before we dispatch a carrier to the auction yard.
